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Michelle  West

        Telephone: 513 561-6311
        Email: WestMRenee@aol.com

Career Summary:

Experienced Human Resources professional with 13+ years expertise in recruitment, performance management, FMLA, employee relations, staff orientation, HR policies & procedures, and employee mediation and advocacy.

Career Detail:

MICHELLE R. WEST, MBA, PHR

Cincinnati, OH  45227

(513) 561-6311 Home   (513) 917-0031

Email:  WestMRenee@aol.com

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HUMAN RESOURCE PROFESSIONAL

·        Certified Professional in Human Resources (PHR) offering a 14 year HR career distinguished by commended performance and proven results

·        Extensive background in HR recruitment, including experience in employee relations, conflict resolution, mediation, benefits, new employee orientation, FMLA, and legal compliance.

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HR SKILLS

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Staff Recruitment                                  Employment Law                                  Performance Management

FMLA/WC/ADA                                 Employee Relations                              HR Project Management

Mediation & Advocacy                        Benefits Administration             Staff Supervision

HR Policies & Procedures                    New Employee Orientation                   Collective Bargaining Interpretation

Communication & Written skills            Time Management                                Process Management

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PROFESSIONAL EXPERIENCE

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City of Cincinnati – Cincinnati, OH

Human Resources Analyst, 2007 – 2008

·        Administered civil service examinations

·        Developed job announcements & test questions for each examination to be administered

·        Presented relevant information to the Civil Service Commission regarding employee/applicant appeal of examination qualifications or other exam related issues

Miami University – Oxford, OH

Recruitment & Employee Relations Specialist, 2002 – 2007

Recruitment Officer, 1998 – 2001

·        Sourced and pre-screened qualified applicants for exempt and non-exempt positions

·        Coordinated & administered pre-employment assessments

·        Implemented the administration of civil service examinations at branch campuses to increase recruitment

·        Implemented a program to attract diverse applicants

·        Developed a network of sources to increase applicant pool

·        Increased the number of external job applicants by 200% utilizing an open competitive hiring policy

·        Represented the university at local and regional job fairs

·        Collaborated with management in the development of networking and creative sourcing strategies    

·        Mentored and coached new and prospective employees

·        Facilitated formal training to groups and departments throughout the university 

·        Lead university-wide focus group for the development of HR Diversity Training Proposal

·        Provided direction and influence to employees and managers regarding employee relations issues

·        Counseled employees and managers on performance improvement methods leading to decrease in disciplinary hearings and terminations

·        Facilitated conflict resolution between employees and managers

·        Interpreted collective bargaining agreement language for bargaining unit members and managers

·        Managed and approved university wide FMLA & University Medical Leave Policy requests

·        Provided counsel to employees regarding FMLA policies/procedures, and rights & responsibilities

·        Advised employees on extended medical leave regarding disability retirement options 

·        Managed supervision of one clerical employee

The Health Alliance of Greater Cincinnati – The Jewish Hospital – Cincinnati, OH

Employment Coordinator, 1996 – 1998

·        Conducted initial interviews of internal and external applicants.  Pre-qualify applicants as appropriate, review applications and resumes, and refer qualified candidates to departments for employment consideration

·        Assisted management in developing and determining applicant sources

·        Conducted reference checks and coordinated physicals of potential candidates

·        Responded to internal and external inquiries regarding available positions

·        Prepared and placed position advertisements in local and out-of-town newspapers and journals

·        Facilitator, New Employee Orientation

·        Provided medical, dental, life insurance, short and long term insurance options to new and current employees; assist employees with enrollment procedures for benefit plans

·        Contracted with numerous temporary staffing agencies and negotiated contract buyouts

·        Managed and supervised hospital wide temporary staff

·        Processed all H-1 VISA documentation for non-citizen applicants

·        Provided counsel to managers and employees regarding work related issues, i.e., performance, discipline

·        Managed the severance package/retirement benefits for major hospital closing.  i.e., continuation of medical and dental benefits, calculation of severance and PTO payout, information for Social Security and disability benefits, and numerous complicated payroll issues.  Provided counsel to retiring and terminating employees.

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University of Phoenix – Phoenix, AZ

Master of Business Administration – Human Resource Management, 2007

The Union Institute and University – Cincinnati, OH

Bachelor of Arts – Human Resource Management

Human Resource Designation

Professional in Human Resources (PHR) – Society for Human Resource Management – HR Certification Institute – December, 2002 – December, 2011

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PROFESSIONAL DEVELOPMENT

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·        Greater Cincinnati Human Resources Association - Human Resources Legal Briefing – April 16, 2009

·        Greater Cincinnati Human Resources Association - The Employee Free Choice Act – March 19, 2009

·        Roetzel & Andress - Employment Law Update:  Current Trends & Developments in 2006 – October 4, 2006

·        National Association of College & University Attorneys - Issues at the ADA & FMLA Intersection for College & University Employers – July 27, 2006

·        National Public Employer Labor Relations Association

Labor Relations Academy I – The Foundation of Labor Relations - June 21, 2006

Labor Relations Academy III – The Negotiation Process – June 22, 2006

·        Ohio Bureau of Workers' Compensation:

OSHA Recordkeeping – November 16, 2006

Controlling Workers' Compensation Costs – November 14, 2006

Ergonomics:  Basic Principles – October 10, 2006

Workers' Compensation University – 2006 - Effective Claims Management for Employers

Workers' Compensation University – 2006 – Return to Work with Restrictions

Accident Analysis – September 5, 2006

MEMBERSHIPS

·        Member, Greater Cincinnati Human Resources Association – 2004 – 2007; 2008 - Present

·        Member, Job Search Focus Group – 2008 – Present

·        Member, Lee Hecht Harrison Human Resource Job Search Work Team – 2009 – Present

COMPUTER SKILLS

·        MS Office (Word, Excel, PowerPoint, Outlook)

·        HRIS application (BannerWeb), Timekeeping (Kronos)